1. Who we are
Blood Drop is a non-profit initiative based in Mirpur, Azad Jammu & Kashmir, Pakistan. We run the Blood Drop mobile app, this website and an admin panel used by our authorised volunteers. Contact: support@bloodrop.pk. App support: info@nisar.me.
Blood Drop connects voluntary blood donors with people who need blood. We do not collect, test, store or sell blood, and we are not an emergency service. For life-threatening emergencies call 1122.
2. Information we collect
- Account: your name, mobile number, the sign-in method you use, preferred language and role (donor, receiver or both).
- Donor profile: blood group, city, area, gender, age range, last donation date and availability.
- Requests: patient first name, hospital, city, blood component, units, time needed and an optional note you write.
- Medical supply pledges: item type, quantity, expiry date, your or your organisation’s name, phone and city.
- Device data: a push-notification token so we can alert you, and basic crash/usage diagnostics.
We do not ask for your CNIC, medical reports, precise GPS location, contacts list or photos.
3. How we use your information
- To show donors to people searching for blood — only first name, blood group, city/area, availability and a “last donated” band.
- To send contact requests, emergency alerts and status updates.
- To share your phone number with one requester only after you accept their request.
- To track medical supply pledges and arrange delivery.
- To prevent spam, fraud, harassment and requests for money.
4. Phone number privacy
Your mobile number is stored on our secure server and is never returned in donor search results. When a donor taps “Accept & Share Contact”, the donor and that one requester can see each other’s number for 7 days, after which it is hidden again automatically.
Authorised admins can view a masked number (e.g. 0300-***4567). Revealing a full number in the admin panel is restricted and every reveal is recorded in an audit log.
6. How long we keep data
- Your profile: until you delete your account.
- Contact requests: up to 12 months, then anonymised for statistics.
- Shared phone numbers: visible for 7 days after acceptance only.
- Audit logs and abuse reports: up to 24 months for safety.
7. Your choices and rights
- Turn availability off or hide from search at any time.
- Edit or correct your profile in the app.
- Switch notifications off in Profile → Notifications or in your phone settings.
- Delete your account and data in the app (Profile → Delete account) or using the form on this page.
8. Security
Data is encrypted in transit (HTTPS) and protected by database security rules that only allow you to read your own private details. Admin access requires 2-step verification and all admin actions are logged.
9. Age requirement
Blood Drop is intended for users aged 18 and above. Blood donation is only for adults aged 18–60. We do not knowingly collect data from children.
10. Medical disclaimer
Blood Drop gives no medical advice. Blood screening, cross-matching and donation happen only at authorised hospitals and blood banks, which make all medical decisions. Never pay or accept money for blood.
11. Changes and contact
We may update this policy and will show the new date at the top. Questions or complaints: support@bloodrop.pk or info@nisar.me.